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Customer Service

BIIAB Level 2 Certificate in Principles of Customer Service


This qualification will help you to develop the knowledge needed for providing Customer
Service at an operative level. This qualification is relevant for either those who are currently employed, or are looking to become employed.

Units:
Understanding the Organisation
Prepare to Deliver Excellent Customer Service
Communication in the Customer Service Role

Delivery Locations:
Delivered online live with a tutor

Duration:
1 day a week for 4 weeks

Current Areas for Funding*:
​Chester, Preston and Warrington
​
Entry Requirements:
Level 1 for English

Course Cost:
Free - if government funding available and you are eligible - apply for more details
£362 - if government funding available and you are not eligible for full funding - apply for more details
£724 - if no government funding available - apply for more details

*Funding subject to eligibility


Click 'Apply Now' if you live in the above areas for funding or would like further information and a representative will contact you to discuss

View Details
Apply Now

Need to speak to us now? Call 0151 203 9159

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Copyright 2022
  • Home
  • Services
    • Start your career - Traineeships
    • Professional Development - Courses >
      • Food Safety
      • Drug Awareness
      • Barista Skills
      • Bartender Skills
      • Personal Licence
      • Customer Service
      • Functional Skills Maths/English
    • Work in Partnership
    • Recruit an Apprentice
  • Gallery
  • Contact Us
  • Terms and Conditions
    • Webpage Disclaimer
    • Copyright Notice
    • Privacy Policy
    • Cookies Policy
    • Other Key Policies
  • Vacancies
  • Staff Area
  • BKSB
  • Google Classroom
  • GoToMeeting
  • Safeguarding
  • Blog