BIIAB Level 2 Certificate in Principles of Customer Service
This qualification will help you to develop the knowledge needed for providing Customer
Service at an operative level. This qualification is relevant for either those who are currently employed, or are looking to become employed.
Units:
Understanding the Organisation
Prepare to Deliver Excellent Customer Service
Communication in the Customer Service Role
Delivery Locations:
Delivered online live with a tutor
Duration:
1 day a week for 4 weeks
Current Areas for Funding*:
Chester, Preston and Warrington
Entry Requirements:
Level 1 for English
Course Cost:
Free - if government funding available and you are eligible - apply for more details
£362 - if government funding available and you are not eligible for full funding - apply for more details
£724 - if no government funding available - apply for more details
*Funding subject to eligibility
Click 'Apply Now' if you live in the above areas for funding or would like further information and a representative will contact you to discuss
